Frequently Asked Questions
Do you come to my home or office for my session?
Yes, we do! All sessions are conducted from the comfort of your home or office. We bring the learning to you!
What is your service area?
Grove Training Solutions is based in Rock Hill, SC and primarily serves within a 25 mile radius of Rock Hill. At this time, we are not charging a travel fee.*
What do you charge for sessions?
Our rate is $125 an hour for individuals (you’ll find this is the going rate in the area) and session times are one hour minimum. Sessions can be longer than an hour, if needed, and will be prorated by the quarter hour. home or office. At this time, we are not charging a travel fee.*
What apps can you teach me about?
We offer training on all software included with your Apple device including Pages, Numbers, Keynote, iMovie, and GarageBand. We can attempt to assist with third-party software but we may be learning together!
* Addition of travel fee subject to change.
I have more questions!
We are happy to answer them for you! Use the form on the Contact page to send us a message and we will get back with you soon. Make sure to check your e-mail spam or junk folder in case you don't hear back from us within 1-2 business days.
What is your cancellation policy?
We have a 12 hour cancellation policy. If you miss your appointment, or cancel with less than 12 hours notice, you will be charged a cancellation fee of $30.
How do I make a payment?
Once your session is over you will be emailed an invoice. The invoice will include a link to make an online payment by credit card or bank draft and is due within 15 days. Payment can also be made by cash or check and is due at the conclusion of your appointment.